AI Agents and Workflow Automation

Master the design, orchestration, and governance of AI agents that can reason, use tools, automate workflows, and support enterprise operations. This expert-level course teaches learners how agentic systems work, how to build reliable multi-step automations, how to connect agents with APIs, documents, databases, CRMs, and business applications, and how to evaluate performance, safety, cost, and accuracy in production environments. Learners will gain industry-aligned expertise in workflow automation patterns, agent architecture, prompt and tool design, memory, human-in-the-loop approvals, monitoring, guardrails, RAG-enabled agents, multi-agent collaboration, and enterprise deployment practices. By the end of the course, learners will be able to design AI-powered workflows that reduce manual effort, improve decision speed, and operate with security, compliance, and business accountability.